Do You Have Any Questions?

Below are some of the most common Glucocil questions asked by our customers. Please don’t hesitate to contact us if your questions haven’t been resolved below.

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All FAQs

Using Glucocil

How should I start taking Glucocil?

For the first 3 days, take 1 softgel with lunch and 1 softgel with dinner. After 3 days, take 2 softgels with lunch and 2 softgels with dinner. If you forget to take Glucocil with a meal, feel free to take it after that meal.

The instructions say to take Glucocil with lunch and dinner, but can I take it with breakfast?

Yes. Take Glucocil with your two largest meals of the day, and if breakfast is one of those two, that’s OK.

Would I benefit from taking more than the recommended amount?

Perhaps. Depending on your individual situation, taking more than the recommended daily amount may help you reach your blood sugar goals. Of course, you should first consult your physician.

When should I test my post-meal blood sugar level?

One of the most important times to test your blood sugar level comes 30-45 minutes after you eat. This 30 to 45 minute “window” is when your body is digesting many of the carbohydrates and sugars from the foods you’ve eaten. Testing your blood sugar during this time will often show a significant “spike”–or higher elevation–than other time points such as two hours after meal.

Is it safe to take 3 times a day?

Yes. Glucocil can be taken 3 times a day, with each meal.

Occasionally I like to treat myself to some carbohydrates like bread or pastas. If I take some Glucocil prior to eating them, will it help?

Yes. Taking Glucocil before a carbohydrate treat will help reduce the blood sugar elevation after.

Since taking Glucocil, I feel less hungry and more energetic. Is this expected?

Yes. The ingredients in Glucocil promote normal blood sugar levels, helping you feel less hungry and more energetic.

If Glucocil makes me less hungry, should I skip meals?

No. We suggest eating three smaller meals, along with healthy snacks between those meals.

Should I take Glucocil every day?

Yes. The nutritional support from Glucocil diminishes if you take less than the recommended daily amount, because the ingredients cannot be stored by your body. And unlike a drug, a dietary supplement requires time to do its work: Glucocil will immediately begin helping manage your blood sugar levels, but allow your intestines, liver, and cells the time to put this increased support to full use.

Would diet and exercise help me while taking Glucocil?

Yes. You may see better results if your blood sugar management program includes proper diet and exercise. Eat fewer carbs and bad fats, but more fiber and good fats. And get at least 30 minutes of exercise at least 5 days a week, to help your muscles continuously draw sugar from your bloodstream, so you can better support healthy blood sugar levels.

You can also try eating all your meals within 8-10 hours (the remaining 14-16 hours of the day, you don’t eat). For example, have all your meals between 10am and 6pm (8 hours), or between 9am and 7pm (10 hours). Recent research suggests that doing your eating within a limited time window (intermittent fasting) can help promote healthy blood sugar and weight loss.

Other members of my family are concerned about their blood sugar. Should I suggest they take Glucocil?

Glucocil can be used by people who are overweight and concerned about their blood sugar. Of course, they should first consult a physician.

Who should not take Glucocil?

AS WITH ANY NUTRITIONAL SUPPLEMENT, TALK WITH YOUR DOCTOR BEFORE USING GLUCOCIL. Please use caution if you have sensitivity to any of the listed ingredients. Not recommended for those who are under 18, pregnant, nursing, or have liver or kidney disease. Use Glucocil as part of a healthy lifestyle, including proper diet and exercise.

Can I take Glucocil even if I don’t have immediate blood sugar concerns?

Yes. Glucocil can also help people who are overweight or who feel they could have blood sugar issues in the future (based on their current health or their family history). And Glucocil can help reduce post-meal blood sugar fluctuations due to other health conditions.

Glucocil Ingredients, Quality, and Safety

Is Glucocil free of dairy, egg, starch, yeast, barley, rye, wheat, or other gluten?

Yes.

Is Glucocil free of artificial flavors, preservatives, colors, sodium, stimulants, and sugar?

Yes.

Have the ingredients in Glucocil been studied?

Yes. The ingredients in Glucocil are supported by 144 studies: 23 on mulberry leaf, 13 on alpha lipoic acid, 6 on banaba leaf, 24 on berberine, 14 on chromium, 8 on cinnamon bark powder, 13 on fish oil, 6 on gymnema sylvestre, 6 on insulina (Cissus sicyoides), 8 on veld grape (Cissus quadrangularis), 8 on vitamins B1 / B6 / B12, and 15 on vitamin D..

Is Glucocil FDA approved?

No. Because it’s not a drug, Glucocil is regulated by the FDA as a dietary supplement.

Does Glucocil require a prescription?

No.

Does Glucocil have any side effects?

Glucocil is formulated to be generally safe, but please talk with your doctor before using any supplement. One of the 3 ways that Glucocil promotes normal blood sugar levels is by reducing the absorption of carbohydrates in food. Unabsorbed carbohydrates (especially if one eats too many of them), can give some minor discomfort (bloating, gas, constipation, loose stools) before being expelled from the body. However, the majority of people don’t experience discomfort, especially if they’re watching their carbohydrate consumption. People who have discomfort but stick with Glucocil for a couple of weeks find that it usually goes away. And as with any dietary supplement, if you experience heartburn or acid reflux, rather than take Glucocil before or during your meals, you might try taking Glucocil right after your meals.

Is Glucocil high quality?

Yes. Glucocil is manufactured in a Good Manufacturing Practices (GMP) facility audited and registered in compliance with NSF/ANSI Standard 173-2008, Dietary Supplements, Section 8. These requirements are consistent with the published GMP regulation for dietary supplements as defined in 21 CFR § 111, which was published by the FDA in May 2007.

Is there a patent on Glucocil?

The USPTO (United States Patent & Trademark Office) has accepted Glucocil’s patent application #20070009615.

Where is Glucocil made?

Glucocil is made in a FDA-Registered Facility in the USA.

Is Glucocil easily absorbed?

Yes. Glucocil meets all disintegration standards and is designed to be efficiently absorbed.

How should I store Glucocil?

Glucocil should be stored in a cool, dry place.

Ordering

How do I place an order?

From any page on Glucocil.com, click on the red order button.

How can I have Glucocil delivered to me overnight?

For overnight delivery of Glucocil, we suggest ordering Glucocil at GNC.com or Amazon.com.

What payment methods does Neuliven Health accept?

We accept the following payment methods: Visa, MasterCard, American Express, Discover, and PayPal.

We also accept Apple Pay for non subscription orders.

Does Neuliven Health accept checks or money orders?

We do not accept checks or money orders.

Is my order secure?

All orders through Glucocil.com are secured by DigiCert, the leading Internet security provider, with an SSL 256-bit encrypted order form.

How can I be sure my order has been received and shipped?

Once you click “submit order” on the final shopping cart page, an “Order Confirmation Email” will be sent to the email address that you provide on the shopping cart page. Once we have shipped your order, an “Order Shipment Email” will be sent.

If I choose Subscribe & Save, can I change, delay, or cancel my order at any time?

Yes.

What are the details on the Glucocil Subscribe & Save program?

The Glucocil Subscribe & Save program is for personal use only. The first bottle $10 discount is one per customer. The subscription can be personalized on shipping frequency to best fit an individual users needs, and can be cancelled at any time.

When will my package arrive?

Your package will arrive within 3-5 business days via United States Postal Service Priority Mail.

What if the product arrives damaged?

Any of our products that are damaged during shipping will be replaced at no charge within 30 days of the order date. Save the package and all contents, and for fastest service call Neuliven Health Customer Service toll-free 1-888-406-7101, Monday – Friday, 9 am – 5 pm Pacific Time.

Does Neuliven Health accept international orders?

No, we do not accept international orders.

What do I do if there is a shipping or delivery error?

Should you experience any problems with your order, please contact Neuliven Health Customer Service within 30 days of purchase, so that we may correct it in a timely manner.

Can I return the product?

To be considered for reimbursement, purchased products from Glucocil.com may be opened or unopened and must be in the original packaging. To return a product you must do the following: Submit a return request at customerservice@neulivenhealth.com within 30 days of purchase (Product issues not declared within 30 days of purchase are not entitled to a refund). You will be emailed a Return Merchandise Authorization (RA) number. To receive your refund, you must postmark your return within 30 days of purchase. Be sure to clearly write the return authorization (RA) number on the outside of the package. Our shipping department does NOT accept any packages without an RA number. Customer pays for return shipping.

Address the return package to: Neuliven Health, Inc., 9245 Brown Deer Road, STE A, San Diego, CA 92121. Packages marked return to sender or refused will only be accepted with a valid RA number written on the package. Upon receipt of your returned product with a valid RA number, a refund of the product price will be issued to the original payment method used to place your order. Please allow 3-5 business days for your financial institution to fully process the refund.

Other Information

What are the details of the 30-day Money Back Guarantee?

Neuliven Health offers a 30 day return policy on purchased products from Glucocil.com.

To be considered for reimbursement, purchased products from Glucocil.com may be opened or unopened and must be in the original packaging. To return a product you must do the following: Submit a return request at customerservice@neulivenhealth.com within 30 days of purchase (Product issues not declared within 30 days of purchase are not entitled to a refund). You will be emailed a Return Merchandise Authorization (RA) number. To receive your refund, you must postmark your return within 30 days of purchase. Be sure to clearly write the return authorization (RA) number on the outside of the package. Our shipping department does NOT accept any packages without an RA number. Customer pays for return shipping.

Address the return package to: Neuliven Health, Inc., 9245 Brown Deer Road, STE A, San Diego, CA 92121. Packages marked return to sender or refused will only be accepted with a valid RA number written on the package. Upon receipt of your returned product with a valid RA number, a refund of the product price will be issued to the original payment method used to place your order. Please allow 3-5 business days for your financial institution to fully process the refund.

How can I reach Neuliven Health Customer Service?

For fastest response, please call Neuliven Health Customer Service toll-free 1-888-406-7101, Monday – Friday, 9 am – 5 pm Pacific Time. Or, email customerservice@neulivenhealth.com.

Can I get reimbursed for Glucocil?

You may qualify for reimbursement if you have a Flexible Spending Account (FSA) and your healthcare practitioner provides a written directive for Glucocil. With your order, Neuliven Health provides a receipt, which should be submitted along with an FSA claim form. Check with your FSA Administrator or Human Resources department.

I’m a healthcare practitioner, and I would like more information about Glucocil. Whom should I contact?

We welcome your inquiry. Please email medicalaffairs@neulivenhealth.com

Who is your media contact?

Please email our media contact at media@neulivenhealth.com

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